LIFETIME WARRANTY REGISTRATION
For purchases made at an authorized Sophia Fiori retailer.

Jewelry & Loose Diamonds WARRANTY Sophia Fiori provides a Limited Repair Warranty that covers the item for as long as customer owns the item. The warranty covers all repairs due to a manufacture defect. The warranty does not cover the loss or damage of a center stone. The customer is required to pay shipping and handling in order to ship their item to be serviced. Once the item has been received into the Service Center a complete inspection will be provided to determine if the repairs will be covered under the Limited Repair Warranty. Should there be a charge the Service Center will email the customer an estimated repair quote and payment instructions. Sophia Fiori accepts checks, money orders, cashier’s checks or credit cards as form of payment.

REPAIR POLICY All repairs will be covered under the Limited Repair Warranty if due to a manufacture defect. Should the item appear to be damaged and does not fit the requirements for warranty repair service Sophia Fiori will contact the customer and provide them a repair quote. All repairs performed will be warranted for 30 days against any manufacture defects. Sophia Fiori does not cover the cost of shipping and handling to the Service Center nor any tax and duty required upon return of the item.

New Watch WARRANTY All watches sold will be covered under by the manufacturer’s warranty. In the event service is required please refer to the manufacturer’s authorized service center. The limited warranty covers manufacturing and mechanical defects excluding malfunctions or deterioration resulting from accidents or negligence.

REPAIR POLICY Please refer to the manufacturer’s warranty manual for instructions. Sophia Fiori will facilitate in assisting the customer with sending the watch to the manufacture to be serviced under the manufacturer’s warranty.

Certified Pre-Owned Watch WARRANTY Sophia Fiori will warranty a certified-preowned watch for 2 years from the date of the purchase against any manufacture defects only. Also, any customized work done prior to purchase date will be covered. The warranty will not cover the following.
  1. Damage, accidental or otherwise, to the watch while in the possession of a consumer not caused by a defect in material or workmanship.
  2. Damage caused by accident, misuse, tampering with or failure to follow the care and special handling provisions in the instructions.
  3. Damage and/or scratches to the finish of the case, crystal, bracelet, strap or other components caused by wear or accident.
  4. Moisture damage to a watch not marked ‘water resistant’ on the case back or damage from moisture in ‘water resistant’ models that is a result of opening the watch, broken or damaged components.
REPAIR POLICY All repairs will be subject to a service fee. Once the watch has been received and sent to be inspected the customer will be contacted with the repair cost. Below are a list of repairs that are not covered and will require a service fee. Any item sent for repair service for a manufacture defect will not require a service fee for 1 year from the original purchase date.
  1. Damage, accidental or otherwise, to the watch while in the possession of a consumer not caused by a defect in material or workmanship.
  2. Damage caused by accident, misuse, tampering with or failure to follow the care and special handling provisions in the instructions.
  3. Damage and/or scratches to the finish of the case, crystal, bracelet, strap or other components caused by wear or accident.
  4. Moisture damage to a watch not marked ‘water resistant’ on the case back or damage from moisture in ‘water resistant’ models that is a result of opening the watch, broken or damaged components.

The below information is collected for INTERNAL USE ONLY and will NOT be sold or given to third party vendors. All personal data is to enhance your lifetime warranty and customer service experiences. We are committed to ensure the protection of your personal data and your privacy. As a result, we safeguard the information you supply and we collect. Sophia Fiori Diamonds, from time to time, may send you special offers via email, but we pride ourselves on limiting our marketing and only providing relevant marketing that pertains to you and your jewelry interests.

SKU OR REPORT OR APPRAISAL NUMBER:  
Date of Purchase  
PLACE OF PURCHASE  
PURCHASE PRICE  
Name  
Address 1  
Address 2
Country  
State  
City  
Zip  
Phone  
Email    
Captcha * Case Sensative
Reload
Enter Captcha  

Yes! I would like to receive updates, special offers, and other information from Sophia Fiori Diamonds.
Diamond Education     
Find A Store     
Contact Us     
© SOPHIA FIORI 2017 - ALL RIGHTS RESERVED
NEED SOME HELP ? CALL 1.888.99.FIORI
© 2017 SOPHIA FIORI